How can we help you today?
Get support with prescriptions, orders, pharmacy services, delivery, account questions and general enquiries from the Bury Pharmacy team.
Choose the area you need help with.
Find quick guidance for the most common questions customers ask us.
NHS prescriptions
Help with nomination, electronic prescriptions, repeats and collection guidance.
Prescription help →Orders & delivery
Get support with order status, delivery updates, packaging and dispatch questions.
Order support →Pharmacy services
Ask about available services, appointments, eligibility and next steps.
View services →Account & details
Support with account information, personal details and online forms.
Account help →Payments & pricing
Questions about prices, prescription charges, exemptions or online payments.
Payment help →General enquiries
Not sure where to start? Contact us and we’ll direct your enquiry.
Ask a question →Send the right details so we can help faster.
When contacting the pharmacy, include your full name, date of birth, contact number and a clear description of what you need help with.
Your full name and contact number
Prescription or order details where relevant
Any message from your GP or delivery provider
Clear explanation of the issue or question
Opening hours may vary on bank holidays. Please contact the pharmacy before visiting for time-sensitive enquiries.
Contact pharmacy →Simple steps to get the right help.
Choose your topic
Select the area you need help with, such as prescriptions, delivery or services.
Send your details
Provide clear information so our team can understand your request quickly.
We guide you
Our pharmacy team will advise on the next steps or direct you to the right service.
Medical emergencies need urgent care.
Bury Pharmacy can help with pharmacy-related support, but we cannot manage medical emergencies through this page. For urgent medical help, use NHS 111. For life-threatening emergencies, call 999.
Common support questions.
Quick answers to help you find the right support before contacting us.
How do I contact the pharmacy?
You can contact us by phone, email or the online contact form. Please include clear details so our team can help quickly.
Can you help with NHS prescriptions?
Yes, we can guide you on pharmacy nomination, electronic prescriptions, repeat medicine questions and collection information.
Can I ask about my order?
Yes. Please provide your order details and contact information when getting in touch so we can check the enquiry properly.
Do you provide medical emergency support?
No. For urgent medical advice contact NHS 111, and for life-threatening emergencies call 999 immediately.
Send your enquiry to Bury Pharmacy.
Our team will help you with prescriptions, orders, services and general support.